Privacy Policy

1. Information We Collect

a. Personal Information: We may collect personal information that you provide voluntarily, such as your name, email address, contact number, and other details when you create an account or contact us through our website.

b. Device Information: We may collect information about your device, including the IMEI AND EID of device, to facilitate eSIM activation.

c. Usage Information: We may collect information about your interactions with our website, such as pages visited, time spent on each page, and actions taken, to enhance user experience and analyze website performance.

2. How We Use Your Information

a. eSIM Activation: We use the information you provide to facilitate the activation and management of eSIM services on your device.

b. Improve User Experience: We may use collected data to analyze user behavior, preferences, and trends, enabling us to enhance our services and website functionality.

c. Communication: We may use your contact information to respond to your inquiries, provide customer support, and send you important service-related updates.

d. Marketing: With your consent, we may use your email address to send promotional offers, newsletters, and marketing materials. You can opt-out of receiving marketing communications at any time.

3. Data Security

a. Protection Measures: We implement appropriate security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

b. Data Encryption: Our website uses secure socket layer (SSL) encryption to protect data transmitted between your device and our servers.

c. Third-Party Partners: We may use trusted third-party service providers to process your information and maintain the security of our website. We ensure that these providers adhere to strict privacy standards.

4. Data Disclosure

a. Service Providers: We may share your personal information with third-party service providers to perform functions on our behalf, such as payment processing, eSIM activation, or website analytics. These providers are contractually bound to handle your data securely and only for the specified purposes.

b. Legal Obligations: We may disclose your information if required by law or in response to valid legal processes, such as court orders or government requests.

5. Cookies and Tracking Technologies

a. Cookies: Our website uses cookies and similar tracking technologies to enhance user experience and collect usage information. You can control cookie preferences through your browser settings.

6. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided us with their information without parental consent, please contact us, and we will promptly remove the data.

7. Changes to this Privacy Policy

a. Amendments: We reserve the right to update and modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.

b. Notification: We may notify you of significant changes to this policy through email or prominent notice on our website.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us