We are committed to providing you with fast and efficient prepaid eSIM activation services. Please read through this policy thoroughly before making any purchase. By using our services, you agree to the terms outlined below.
1. Before purchasing:
Make sure your device is compatible with eSIM.
2. After payment, update your phone’s IMEI and EID on the website:
It is your responsibility to update your account with this information within 48 hours of your purchase.
3. No refunds for prepaid services:
As our service involves prepaid eSIM activation, refunds are not available once payment has been made. After completing the payment, you will receive the service and instructions via email. You are responsible for ensuring your email is accurate, your device supports eSIM, your phone is network unlocked, you have a stable WIFI connection, and that you can install the eSIM.
4. Non-Returnable Items
We do not accept returns for eSIM services that have already been provided.
5. Policy updates:
We reserve the right to modify this Return Policy at any time. Any changes will take effect immediately upon being posted on our website. We encourage you to review this policy periodically to stay informed of any updates.
6. Contact us:
If you have any questions or concerns about our Return Policy or your eligibility for a return, please contact us.
Thank you for choosing our eSIM services. We value your trust and aim to provide a seamless experience for your eSIM activation and management.